Saturday, September 29, 2012

Leaving messages

One of my jobs at Warwicks is to call customers when a book they ordered has arrived. This last week I called a number and said "Marty's book has arrived at Warwicks." Okay, I'll tell her, was the answer. A minute later the phone rang back that Marty didn't order a book. I told the guy the phone number and he said it was the wrong number...But a Marty lived there!

My favorite is calling a woman about a book on Las Vegas that she had ordered. The recording, with music in the background, had the woman's seductive, sultry voice saying "Hi, there. I'm not home right now, but please leave a message. I'm probably out looking for some action at one of the nightclubs. Maybe we could meet there later? I promise to show you a good time."  Huh? Well, I did leave a message, but she never came in to get the book. Damn, would have enjoyed putting a face...or body...to the voice.

I frequently have phone numbers that answer with a recording "this person has not set up their voice mail. Please try again later." I usually try on three occasions. Then there are the calls that get a busy signal every day I call in a week. Or, 'm sorry, that number is no longer in working order, when the customer had just put in the order a few days before.

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